Properly Planning a Product Launch

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Properly Planning a Product Launch

It’s no secret…I think big. I have more ideas than I have time to implement. And often, it’s easy to get caught up in them.

There are many things in my business that I have thought up and run with only to find out that I didn’t put enough thought into them and that they weren’t planned properly. They didn’t go over well because I was too excited to focus on their proper implementation.

I’ve also been subjected to the hype of new product launches and have fallen for the hype. It’s okay. I know its good marketing when I get suckered into the marketing ploy; when I get to the end of the sales letter and I’ve already got my credit card out and ready to pay.

However, in the past two months, there have been three product launches that I have really looked forward to and when it came time to pay, they weren’t planned very well. I’m a pretty easy going person but here are a few things that happened and how I felt and reacted.

The first was a new membership site by someone whose advice I highly admire. I think he’s a brilliant man and I have learned a great deal from him. In fact, I pay for his newsletter every month. So when he announced his new site, I was there within minutes, credit card in hand ready to get in.

I gave him my information (basically my credit card information and my name) and then I was taken to a login page. They never asked me to create a user name and password and I had no way to get in. I wanted it. They sold me. I wanted the information and I wanted it right then and there. It took me two days to finally get the information. I was so frustrated by then that I canceled my membership and asked for my money back.

A few weeks later I learned of a new product that was coming to the market. I was hooked by the sales letter, the hype, the follow up emails, the sneak peeks; oh I was all over it. I was on the site, counting down to 10am with my credit card in hand. At 10am, nothing happened. There was no where for me to pay. I finally got in at 10:30am and what was promised to me (the bonuses, primarily) weren’t there. A slew of emails came from the owner with incorrect links to get bonuses and to log in and I was frustrated. I cancelled my account shortly there after.

And then this last time just a few weeks ago. I was offered a “pre-launch membership fee” and that the site would go live in just 3 days, March 15th. It’s been pushed back 4 times now, there have been many other emails pushing other people’s products and there is nothing in the membership area. Today, I get an email stating that she is pushing it back to the 31st. She wasn’t ready, and to be quite honest, I’m not impressed with it at all. I’ve cancelled that membership as well.

My point is this. Hype is wonderful. Get people excited about what you have to offer, but make sure that you deliver. If you’re going to launch a product or service, make sure that the site is ready to go and all the major kinks worked out. Check your payment processor, your gateway and that all your links on the inside are correct. It’s okay to have a glitch or two; it wouldn’t be a true launch if there wasn’t something, but make sure all the major issues are resolved.

About the Author:

Heather Jacobson doesn't pay for marketing if she doesn't have to. Discover how she does it and claim 10 free marketing tips at http://www.10freetips.com